Need a little help?

Get in touch with ElfSOS.

Whether you've got a question about a Rescue Box, an idea for next year's mischief or need help with your account, we'd love to hear from you.

Questions about a box?

Tell us which edition you're interested in and what you'd like to know. Full product specifications, prices and delivery details will be confirmed before ordering opens.

Existing customer?

For order questions, have your order number ready. You can also review your order history in your account.

My ElfSOS

Ideas and feedback

Got a hilarious elf setup or a suggestion for a future themed box? We're always interested in ideas that make December easier for parents.

Contact details being finalised

The customer support email, business identity and postal contact address need to be added here before the shop accepts orders. This theme does not yet send contact messages or collect enquiries.